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Shipping Policy

Currently we do not ship online orders outside of the United States and Canada. Orders received on a business day by 12:00 Noon EST and in-stock will be shipped that business day.  Orders received after 12:00 Noon EST will be shipped the following business day. 

Shipping costs are dynamically quoted at the time of check-out. They depend upon the method and option you choose:

Standard Delivery: Allow 4-10 business days. We use FedEx as our primary shipping carrier, but might occasionally use UPS or USPS as needed.  All orders will have tracking numbers supplied to you with your order confirmation so you can track the location of your order through the shipping process. 

2-Day Delivery: To receive in-stock products within 2 business days, all orders must be placed by 12:00 noon EST. It is recommended that customers ordering probiotics consider this method of shipping. Please note that 2-Day delivery is 2-business days. Orders in by 12:00 noon on Thursday will be delivered the following Monday. Friday orders will be delivered on Tuesday. Deliveries outside of the contiguous 48-states can not be guaranteed in 2-days. 

Express Overnight Delivery: To receive in-stock products by the next business day, all orders must be placed by 12:00 noon EST. Please note that Express Overnight Delivery does not include weekends. Friday orders placed by 12 noon will be delivered on Monday. Express Overnight Delivery is only available in the contiguous 48-states. 

NOTE: Delivery times are estimated.


Free Shipping & Handling for orders over $100 in the contiguous 48 United States:  

Orders over $100 qualify for free standard ground S&H in the contiguous 48 United States.  Requests for expedited orders will incur additional charges.  Orders to Hawaii, Alaska and Canada only qualify for free standard ground S&H when over $250.  

Handling of orders where some of the items are temporarily out of stock:

If you placed an order for something that is out of stock, and your order is for standard shipping, we will allow 3 days for the backorder to be filled. If on day 3 your order cannot be filled in its entirety we will partially ship your order (The packing slip will indicate the backorder). If your order is on Two-Day shipping or Overnight- we will immediately partially ship your order (The packing slip will indicate the backorder). Your back order item will be shipped as soon as the item is available. It will ship in the method your original order had shipped.